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Hapag-Lloyd opens new quality service center in Mauritius

Hapag-Lloyd opens a new Quality Service Center (QSC) in Mauritius.

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Hapag-Lloyd opens new quality service center in Mauritius
Hapag-Lloyd opens new quality service center in Mauritius. Image: Pixabay
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Hapag-Lloyd opens a new Quality Service Center (QSC) in Mauritius. The QSC will explicitly serve Africa, one of Hapag-Lloyd’s fastest growing markets.

Quality Service Centers are an important cornerstone of Hapag-Lloyd´s Strategy 2023. They gather selected functions from different Areas under one roof, enabling synergies and delivering on the Quality Promises towards the customers. Hapag-Lloyd has already established several QSCs around the world – in Atlanta (USA), Suzhou (China), Kuala Lumpur (Malaysia), Mumbai (India), Bogota (Colombia), Viña del Mar (Chile) and Santos (Brazil).

“Mauritius was chosen because the island provides a modern infrastructure, a skilled workforce as well as a unique mix of spoken languages, especially English and French. This will enable us to serve our customers in their native languages”, said Dheeraj Bhatia, Senior Managing Director Region Middle East.

The QSC in Mauritius will begin its operations as of today with around 100 employees. Within the next two years it is expected to double the number of employees and provide great opportunities for graduates or experienced professionals.

Container Shipping Lines

CMA CGM introduces NETWORKING INTERMEDIATION SERVICES, a unique, unprecedented solution for business networking

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CMA CGM introduces NETWORKING INTERMEDIATION SERVICES, a unique, unprecedented solution for business networking. Image: Wikimedia/ Hummelhummel
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The CMA CGM Group, a world leader in shipping and logistics, is pleased to announce the launch of NETWORKING INTERMEDIATION SERVICES, the first and only business matchmaking solution on the market.

NETWORKING INTERMEDIATION SERVICES, a unique, unprecedented solution to accelerate business growth for the CMA CGM Group’s customers

In line with its Customer Centricity strategy, CMA CGM is committed to providing customized support to its clients as they pursue international expansion and business development. With NETWORKING INTERMEDIATION SERVICES, the Group gives them the ability to expand their activity worldwide, to create new business opportunities and to find the suppliers or customers that best meet their needs.

The CMA CGM teams are available to help the Group’s clients:

  • Find trustworthy partners;
  • Diversify their customer and/or supplier portfolio;
  • Reach new markets;
  • Leverage alternative business opportunities;
  • Reduce the cost, time and effort associated with business development;
  • Find better quality products and more advantageous terms.

CMA CGM leverages its trusted network for ever more innovative solutions

NETWORKING INTERMEDIATION SERVICES is backed by the unique network of the CMA CGM Group. Present in 160 countries through its 755 offices, the Group deals with companies operating in a wide variety of business sectors: textile, food, agriculture, manufactured goods, industrial equipment, etc.

A dedicated team based at the Group’s head office in Marseille screens its clients to find the most reliable, driven and dynamic business partners. To ensure adherence to the highest standards, potential partners must meet the following criteria to participate in NETWORKING INTERMEDIATION SERVICES:

  • Have a business expansion plan;
  • Have a long-term relationship with CMA CGM;
  • Comply with the CMA CGM Code of Ethics;
  • Demonstrate sound management (clear of liabilities and outstanding payments to CMA CGM).

The business matchmaking occurs in three main stages:

  • The client tells the CMA CGM team about its business goals;
  • CMA CGM presents them with a list of potential new business partners;
  • The two potential partners begin negotiating to develop their activity. The exporter only incurs fees if an agreement is signed.

Marking the launch of NETWORKING INTERMEDIATION SERVICES, Mathieu Friedberg, Senior Vice President – Commercial & Agencies Network, CMA CGM Group, declares:

With NETWORKING INTERMEDIATION SERVICES, the CMA CGM Group is leveraging the trusted network it has built over the course of its 40-plus years of experience. By helping our customers grow with ever more innovative solutions, we are reaffirming our desire to put clients at the heart of our strategy.

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Container Shipping Lines

Yang Ming delivers Taiwan guavas to US

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Yang Ming delivers Taiwan guavas to US. Image: Pixabay
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On the last day of 2019, YM MANDATE, a container vessel operated by Yang Ming Marine Transport Corp., carried Taiwan’s famous guava fruit from Kaohsiung to the other coast of the Pacific, the United States.

The vessel arrived at Los Angeles on January 14th. It’s the very first container of Taiwan guava shipped to the U.S. and passed inspection since the import ban was lifted by U.S. Department of Agriculture’s Animal and Plant Health Inspection Service (APHIS) in October 2019.

Taiwan guava is well received for its crispy taste and beautiful flavor. Since guava requires tropical environment to grow, Taiwan guava is particularly anticipated by North Americans.

However, it was difficult for Taiwan guava to enter the U.S. market, because Taiwan is an endemic area of oriental fruit fly, melon fruit fly and fruit pumpkin fly. Now, as all the quarantine standards and requirements are met, fresh Taiwan guava can be delivered to the U.S. and the local consumers can enjoy this high-quality tropical fruit from Taiwan.

To ensure Taiwan guava can enter the U.S. market, Yang Ming has strengthened communication with its client. Its salesforce worked together with ship crews to closely monitor and properly control the temperature.

Insecticidal cold treatment was applied to these fresh guavas and the temperature in the center of pulp was maintained at below 1°C in Yang Ming’s reefer container for 17 consecutive days during the transportation. After the arrival, Yang Ming appointed a team to assist the consignee and make sure the inspection procedure was completed smoothly and the batch of fresh Taiwan guava was successfully delivered to its U.S. importer.

Assistant Vice President Tan Wang of Yang Ming’s Commercial Reefer Department said “Cold treatment inspection to ensure extremely high standards are fulfilled throughout the transportation. The client – Top Quality Produce, Inc. is very satisfied with the success and impressed with Yang Ming team’s efficiency and capability.”

Yang Ming is always committed to upgrading its refrigerated transportation services. Together with cold treatment (CT), the company also adopted the new Active CA (Controlled Atmosphere) device for reefer containers to overcome technical difficulties.

This successful experience is a result of team efforts and marks an important milestone in Yang Ming’s refrigerated delivery service. The company will have greater capability to ship perishable commodities in the future. Considering the growing demand of the global cold chain market, the company seizes every opportunity to meet customers’ needs. Yang Ming will continue to optimize its professional reefer services and deliver fresh products around the world.

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Container Shipping Lines

SM Line makes first container service call at Port of Portland’s Terminal 6

South Korea-based container carrier SM Line made its inaugural vessel call at the Port of Portland’s Terminal 6

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SM Line makes first container service call at Port of Portland’s Terminal 6
SM Line makes first container service call at Port of Portland’s Terminal 6. Image: Port of Portland
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South Korea-based container carrier SM Line made its inaugural vessel call at the Port of Portland’s Terminal 6, bringing weekly container shipping service back to Portland.

The 4,360 TEU vessel, the Qingdao, left the Port of Ningbo in China on December 22. As part of SM Line’s Pacific Northwest Service, the vessel made stops in Shanghai, Pusan, Vancouver and Seattle before calling in Portland. SM Line will complete its rotation with stops in Pusan and Kwangyang.

“We are excited to welcome SM Line’s maiden voyage to Portland. Their weekly container service provides an important option for regional shippers and will better connect Oregon businesses to global markets,” said Curtis Robinhold, the Port of Portland’s executive director. “It is such an encouraging sign to see Terminal 6 busy and productive.”

The first vessel call included nearly 200 containers being imported, more than 70 export containers heading to Korea, and 330 empty containers for local shippers to utilize for exports on future vessel calls.

While items will vary, the most common goods to leave Oregon in containers include hay and animal feed, agricultural commodities, and wood and paper products. Auto parts, furniture, bedding and lighting, and footwear and apparel are frequent imports that arrive on containers.

In addition to weekly container service, Terminal 6 will continue to operate as a multi-use facility that can handle containers, auto imports and exports, and breakbulk cargo – large items unloaded piece by piece, rather than in bulk like grain or in containers.

Along with the new SM Line service, the Port moves autos, grain and other bulk items at its three marine facilities. The Port also continues to partner with BNSF Railway and air cargo partners like Cathay Pacific Cargo and ANA Cargo to move goods via rail and air.

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